What our Customers say...

Testimonials

Dear SERVPRO,

Thank you for helping restore our home after the hot water heater leaked. Your people were wonderful, friendly, hardworking, kind and efficient. Thank you again!

Thank you for responding so quick. We were able to place occupants back on the following Thursday. Appreciate your services! Thank you again!

Les, thank you for getting to us so fast. The girls were truly wonderful and were very helpful in letting me know what was going on. You guys went above and beyond my expectations. Thank you, thank you!!!

Thank you for your work on the kitchen that caught fire in our complex. We have always trusted your work and will continue to call you if we need you!

You guys did an amazing job with our basement! We were very pleased with how fast you were able to get to us. Thank you so much!

We were very impressed with the job you did cleaning our carpets in our office. The ladies were able to get the coffee stains out from one of our clumsy employees! Thank you!

Your gals did an excellent job cleaning my carpets! They look brand new. Thank you so much!

I truly appreciate you guys showing up so quickly after our sump pump failed! You guys are a life saver!

Thank you guys for all hard work! We really appreciate getting us back into our home quickly after our fire. The girls were very sincere and kept us informed throughout the process.

Thank you Les and your team for quickly getting to our business when our office flooded! I am very impressed with how fast you were able to get us back up and running. I would recommend you to everyone!

Thank you for your quick response! All 10's!

The Ymen's Club of Hannibal would like to thank you for your support in 2019. Without you, we could not do what we do for the YMCA of Hannibal.

Thank you so much for helping make our 6th Annual Festival of Trees a success!! Your decorated tree and time are greatly appreciated!! We look forward to next year's festival!!

Thank you girls for your hard work! You did a great job cleaning up the mess after the rain came in our basement. 

Les thank you and your staff for coming out so quickly! Doris and her crew were able to get a lot of work done so we were able to open the next day normally. You did a wonderful job and we highly recommend you!

Les thank you for your help at the cabin! You guys cleaned up all the water quickly and Dave did a great job with the reconstruction. Great work as usual!

Thank you Les for your fast response! Our basement was flooded after the big storm and your girls worked very hard cleaning it up. 

Your crew did a wonderful job cleaning our carpets! Thank you for accommodating our business and coming in after hours. 

Thanks for your hard work! We were very impressed with your response time and professionalism. 

It was great to have you take care of my water damages. Your crew came out to my house on the evening of the water line break. What a professional job they did. You have a great crew that knew what to do and done it. When you came up from Hannibal and made a decision, how to repair the damages and put it all back together like it was, with the replacement of materials and carpet. With the estimated cost replacement was figured right down to the amount. Thanks for hauling off the old damage materials and being so kind to do extra things to help me get things back in order. Thanks for working with us. 

The girls that worked in our basement were the best ever. Can't believe all the heavy equipment they had to carry! Thanks to every one involved in getting our basement back to normal.

Les, thank you! Thank you for coming right out. Doris, Danny, and the rest of the crew worked their tails off and did a more than fantastic job. I am super pleased. 

Your crew did a wonderful job cleaning up our church. Thank you for being there for us so quickly. Bless you!

Thanks for your quick clean up at the Shelter and for supporting the work that we do!

Thank you for all that you do and a job well done! We were very pleased with your work.

Les with SERVPRO of Hannibal made every effort in his best to get everything done quick and fast. I highly recommend his services with SERVPRO of Hannibal



  • We had a fire in April of this year.  I am a semi disabled senior citizen caring for my wheelchair bound 92 year old mother, and had to handle this by myself.  Every time I needed SERVPRO, they stepped up above and beyond.  Sometimes they got called away on someone who's business or home was in the process of flooding and it was an emergency, our fire was a done deal, we were cleaning up the mess.

    I got a letter from the City of Monroe today with a building code violation as I am still in the process of doing the inventory.  A formal complaint was made against me and I had to get some windows and doors boarded up.  I called SERVPRO and they were there in a couple of hours and did what needed to be done.  Since I had used them right after the fire, they still had authorizations from the insurance company and were able to just come and help me out again.  Thank you Les, and Dave was who I worked with today.



SERVPRO of Hannibal made every effort to get everything done quickly, I highly recommend their services.

Very friendly and prompt.

I don't think it could be improved, they were awesome!

All of the SERVPRO of Hannibal crew that came to my house were very professional and friendly. They did a great job on my house and would recommend them again and again.

Loved both girls from SERVPRO of Hannibal, wish I'd met them under better circumstances.

A note of thanks to James and Mandy at SERVPRO of Hannibal for answering our urgent call to clean the carpets on the Mark Twain Riverboat so we could begin our season. We especially appreciate your quick response on the weekend and we were very thankful when SERVPRO of Hannibal came to our rescue on Sunday. Getting new engines and generators created quite a lot of extra dirt and grease. Your equipment did a great job removing all the ground in dirt.

We will recommend your company highly.

So thankful to have SERVPRO's help after coming home to a flooded house 9 days ago - their team is prompt and hardworking. They are all very respectful and caring and do quality work - the staff and service earn 5 stars! Many thanks to all!



Gwenda

Les with SERVPRO made every effort to get everything done quick and fast.

I highly recommend his services with SERVPRO.

To whom it may concern; my family experience was very good with SERVPRO [of Hannibal] restoration @ the house when we had our water leak that affected our upstairs and basement. They were there that same night to start drying our house. l was very impressed of their timely manner and how detailed they were in explaining their process and what to expect .Thank you for a good experience in a bad time.

Thank you,

Bishop: Harold G. Long

Hi Les Smith, SERVPRO of Hannibal.

It was great to have you take care of my water damages. With the help of Shelter Insurance contacting your company and for sending your crew to my house on the evening of the water line break. What a professional job they did. You have a great crew that knew what to do and done it. When you came up from Hannibal and made a decision, how to repair the damages and put it all back together like it was, with the replacement of materials and carpet and with the estimate cost replacement was figured right down to the amount. Thanks for hauling off the old damaged materials and being so kind to do extra things to help me get things back in order. Tell the Shelter Adjuster, Thanks for working with us.

Forever Grateful, Roy Thirtyace, Pear St. Canton, MO

SERVPRO Continuing Education class: That was one of the best classes that I have attended in many years. The boys did an excellent job. Thanks for offering the class for us.



Deanne Fox, Agent Assistant

Thank you for the outstanding job you did for us in taking care of a serious clean-up problem. We appreciate your promptness, and thoroughness of your work.

SERVPRO of Hannibal did a wonderful job on my carpet cleaning. The carpet looks fabulous. I could not believe the stains came out. We love it! Thank you very much!

SERVPRO of Hannibal did a fabulous job on our carpet cleaning! I had a treadmill leak oil all over my carpet, and SERVPRO of Hannibal was able to get the stain out! They were in and out in no time and the carpets dried fast! I would highly recommend them for your carpet cleaning needs!

I had a good experience with SERVPRO of Hannibal. They are hard workers and they make it a fun experience. The ladies truely are hard workers. I give them 10 stars! I would definately use SERVPRO of Hannibal again! I make sure to tell everyone to use the SERVPRO of Hannibal ladies! THANK YOU SO MUCH! Truely a great experience with promt hard workers!