Back row: Shadowlynne, Rayanna, Les (Owner), Jasmine, Kelsey, and Heather.
Front row: Jabrea, Doris (Crew Chief), Kim, Rechelle, and Cindy (Owner).
Les Smith is the owner of SERVPRO of Hannibal. He is WRT and ASD certified. Les was born and raised in Hannibal. He works alongside his wife Cindy. They proudly raised their children Aaron, Amie, and Christy in Hannibal as well. They now have seven grandchildren and enjoy spending time with them in their pool or playing in the yard. Les also enjoys hunting and smoking meat in his spare time. If you ever get a chance to attend one of our CE courses then you will get to taste some of his delicious food! Les is also a member of the Lions Club and participates in a variety of community events.
Cindy Smith is the Co-Owner of SERVPRO of Hannibal. She was also born and raised in Hannibal along with Les. They have been married for 41 years and raised their three children here. They now have seven beautiful grandchildren that she loves spending time with. Cindy enjoys swimming in their pool and traveling with family and friends in her spare time. She also loves the St. Louis Cardinals! She is passionately involved with Toys for Tots and The Auxiliary with Hannibal Regional Hospital. Cindy and Les open their home to employees for team building parties throughout the year.
Doris Williams is our Senior Crew Chief and is IICRC WRT certified. She oversees our Production Technicians and monitors all the jobs we are working on. She also performs and supervises production work. Doris works very hard to set up and establish efficient job flow and stays in contact with our customers. Her phone is always on to answer questions days, nights, and weekends. Doris has been with us for two years and we are so happy to have her! She fills in anywhere else she is needed whether it be in the office or taking extra on call time. She has an adorable three-year-old son named Xavion Hall. Doris loves to spend time with her family. She attends Willow Street Church and roots for the Seattle Seahawks. She also takes the lead when sent onto Storm Team. Thank you Doris for everything you do for us!
Rechelle is the Office Manager at SERVPRO of Hannibal and has been with us for over a year. She has three wonderful children and two dogs. Life outside of SERVPRO for Rechelle is all about her kids. They enjoy going to the zoo, the Science Center, STL City Museum, Sky Zone, Scotties Fun Spot and roller skating. She also loves attending her son’s baseball games as well as her daughters’ dance recitals. Rechelle also loves sky diving. She keeps our office running smoothly and we are so lucky to have her!
Heather is the Marketing Representative at SERVPRO of Hannibal. She has a vivacious Australian Shepherd/Border Collier mix named Mollie that she rescued from the Humane Society 8 years ago. Heather was born and raised in Hannibal then lived all over the country in Texas, Colorado, and most recently Virginia working for different railroads (Mollie was in tow for all the moves). She recently moved back to Hannibal and is happy to be home with her childhood friends and family. Heather enjoys yoga, hiking, kayaking, and traveling. She backpacked Central America with her childhood best friend. Heather is an Ambassador for the Hannibal Chamber of Commerce and is also a member of the Rotary Club of Hannibal. She volunteers with Douglass Community Center and also serves on their Advisory Council. Heather is on the Board of Directors for the Hannibal Arts Council.
Jasmine is a Crew Chief and she is IICRC WRT certified. She has a background in construction and has been a great asset to SERVPRO of Hannibal. Jasmine’s son, Jaxtyn, is her world and one of their favorite things to do together is paint. She is a very talented and creative painter and crafter. She has created some amazing pieces for us in the office. Jasmine also enjoys slow pitch softball. She cheers on the STL Cardinals and Blues!
Rayanna "Ray" Williams is a Production Technician who has been with us for two years and she is IICRC WRT certified. Ray has three beautiful children: Jurnee, Aalani, and Dhariel. She is thinking about getting her kids a fish because they are all a little scared of cats and dogs. She loves attending and watching sporting events. Her dream is to attend the Olympic games one day. Ray also enjoys cooking and learning about new food and cooking skills. She volunteers with her children's dance group, God's Angels. Ray is a proud member of Willow Street Christian Church. She loves the Pittsburg Steelers and also enjoys long car rides.
Jabrea is a Production Technician and she is IICRC WRT certified. She has two beautiful children and loves spending time with them. They enjoy going on picnics, shopping, cooking, and movie nights. She also likes doing hair and nails when she isn’t busy working hard at SERVPRO. Jabrea loves learning new things and redecorating houses. She also loves traveling and visiting Florida. Her team is the LA Lakers. Jabrea always keeps everyone laughing and smiling!
Shadow recently became IICRC WRT certified and is a Production Technician. She is a very hard worker and we are so happy that she joined our team! She has a beautiful three year old daughter, Avaya Payne. Together they enjoy doing anything outside, being around family, and dominating in Corn Hole. She also recently adopted an adorable Black Lab/Rottweiler puppy named Mamba. We love when he visits us at the office! Shadow loves to cheer on the LA Lakers and KC Chiefs.
Kelsey is a Production Technician with SERVPRO of Hannibal and is becoming IICRC WRT certified. She always has a smile on her face and brightens the mornings of her coworkers. She has an adorable son Brysen and they love any outdoor activity. She enjoys spending lots of time with family and friends, softball, four wheelers, hunting, and fishing. Kelsey likes to cheer on the Chicago Bears and STL Cardinals.
Kim is a Production Technician and she will be training soon to become IICRC WRT certified. She loves teaching her adorable one year old, Emberlynn, new things. She also enjoys hiking and going on team bonding outings. Kim was born and raised in Monroe City and cheers on the MC Panthers. She likes meeting new people, trying new things, and DIY projects on Pinterest. Kim always walks in the door happy and loves hanging out with her coworkers!
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