What our Customers say...


Les with SERVPRO of Hannibal made every effort in his best to get everything done quick and fast. I highly recommend his services with SERVPRO of Hannibal

  • We had a fire in April of this year.  I am a semi disabled senior citizen caring for my wheelchair bound 92 year old mother, and had to handle this by myself.  Every time I needed SERVPRO, they stepped up above and beyond.  Sometimes they got called away on someone who's business or home was in the process of flooding and it was an emergency, our fire was a done deal, we were cleaning up the mess.

    I got a letter from the City of Monroe today with a building code violation as I am still in the process of doing the inventory.  A formal complaint was made against me and I had to get some windows and doors boarded up.  I called SERVPRO and they were there in a couple of hours and did what needed to be done.  Since I had used them right after the fire, they still had authorizations from the insurance company and were able to just come and help me out again.  Thank you Les, and Dave was who I worked with today.

SERVPRO of Hannibal made every effort to get everything done quickly, I highly recommend their services.

Very friendly and prompt.

I don't think it could be improved, they were awesome!

All of the SERVPRO of Hannibal crew that came to my house were very professional and friendly. They did a great job on my house and would recommend them again and again.

Loved both girls from SERVPRO of Hannibal, wish I'd met them under better circumstances.

A note of thanks to James and Mandy at SERVPRO of Hannibal for answering our urgent call to clean the carpets on the Mark Twain Riverboat so we could begin our season. We especially appreciate your quick response on the weekend and we were very thankful when SERVPRO of Hannibal came to our rescue on Sunday. Getting new engines and generators created quite a lot of extra dirt and grease. Your equipment did a great job removing all the ground in dirt.

We will recommend your company highly.

So thankful to have SERVPRO's help after coming home to a flooded house 9 days ago - their team is prompt and hardworking. They are all very respectful and caring and do quality work - the staff and service earn 5 stars! Many thanks to all!


Les with SERVPRO made every effort to get everything done quick and fast.

I highly recommend his services with SERVPRO.

To whom it may concern; my family experience was very good with SERVPRO [of Hannibal] restoration @ the house when we had our water leak that affected our upstairs and basement. They were there that same night to start drying our house. l was very impressed of their timely manner and how detailed they were in explaining their process and what to expect .Thank you for a good experience in a bad time.

Thank you,

Bishop: Harold G. Long

Hi Les Smith, SERVPRO of Hannibal.

It was great to have you take care of my water damages. With the help of Shelter Insurance contacting your company and for sending your crew to my house on the evening of the water line break. What a professional job they did. You have a great crew that knew what to do and done it. When you came up from Hannibal and made a decision, how to repair the damages and put it all back together like it was, with the replacement of materials and carpet and with the estimate cost replacement was figured right down to the amount. Thanks for hauling off the old damaged materials and being so kind to do extra things to help me get things back in order. Tell the Shelter Adjuster, Thanks for working with us.

Forever Grateful, Roy Thirtyace, Pear St. Canton, MO

SERVPRO Continuing Education class: That was one of the best classes that I have attended in many years. The boys did an excellent job. Thanks for offering the class for us.

Deanne Fox, Agent Assistant

Thank you for the outstanding job you did for us in taking care of a serious clean-up problem. We appreciate your promptness, and thoroughness of your work.

SERVPRO of Hannibal did a wonderful job on my carpet cleaning. The carpet looks fabulous. I could not believe the stains came out. We love it! Thank you very much!

SERVPRO of Hannibal did a fabulous job on our carpet cleaning! I had a treadmill leak oil all over my carpet, and SERVPRO of Hannibal was able to get the stain out! They were in and out in no time and the carpets dried fast! I would highly recommend them for your carpet cleaning needs!

I had a good experience with SERVPRO of Hannibal. They are hard workers and they make it a fun experience. The ladies truely are hard workers. I give them 10 stars! I would definately use SERVPRO of Hannibal again! I make sure to tell everyone to use the SERVPRO of Hannibal ladies! THANK YOU SO MUCH! Truely a great experience with promt hard workers!